• Colors printed and/or displayed digitally vary and should not be used for true color matching. Physical samples should be referenced for all color approvals. Please contact the factory for samples.

Additional Info: COM Program


Customers may request fabrics, and finishes that are not standard to Watson's finish offering according to the guidelines below.

Watson Customer Service will apprise customers of any possible impact on lead times resulting from the use of off-card materials and finishes.

Watson shall not be responsible for the appearance or performance of any COM material and customer shall hold Watson harmless for any damages or losses arising out of, or related to, the use of the COM on the Product.

COM orders cannot be cancelled and Watson will not accept product returns. Product repair or replacement is the customer's exclusive remedy for any and all product defects.

Fabrics

  1. All COM requests for special fabric must be tested and approved by Watson Furniture Group.
  2. Many fabrics have been pre-approved. Pre-approved fabrics do not require testing.
  3. For fabrics not on the pre-approved list, a sample of 1 sq. yard must be submitted to Watson for testing.
  4. Watson will notify customer of test results within 5 business days and provide written approval and a COM request form.
  5. Upon approval, customer must provide production quantities of the approved fabric at least five days before production begins.
  6. No price adjustments will be made for customer-supplied fabric. (COM Program not available on Frames)

Laminates

Customers may request fabrics, and finishes that are not standard to Watson's finish offering according to the guidelines below.

Watson Customer Service will apprise customers of any possible impact on lead times resulting from the use of off-card materials and finishes.

Watson shall not be responsible for the appearance or performance of any COM material and customer shall hold Watson harmless for any damages or losses arising out of, or related to, the use of the COM on the Product.

Additional Info: Care & Maintenance


Surface and Case Laminate

To clean the surface, use a damp cloth or sponge and a mild soap or detergent. Difficult stains such as coffee or tea can be removed using a mild household cleaner and baking soda; mixing to achieve a paste consistency. Use a stiff nylon bristle brush, scrubbing (approx. 15-20 strokes) the affected area. Do not scrub so as to mar (damage, scratch) the surface finish.

Note: Scrubbing too hard or long can damage the surface finish.

Stubborn stains: that resist any of the mentioned cleaning methods may require the use of undiluted household bleach or nail polish remover. Use a cotton ball saturated with bleach or nail polish remover (acetone), gently rub the stain for up to two minutes. Rinse thoroughly with warm water and wipe dry using a soft cloth. This step may be repeated if the stain appears to be going away and the color of the laminate has not been affected.

Manufacturer Specifications: Wilsonart Technical Data PDF | Nevamar Technical Data PDF

Raw Laminate

The topside of work surfaces finished with Watson Raw Laminate® will obtain a characteristic wear and aging not found in decorative high pressure laminate (HPL) through scratching, spillage and pen marks. The color repeat will be unique to each sheet and therefore Watson cannot guarantee consistent appearance for all surfaces.

Normal Use: Raw Laminate™ has the same paper and resin composition as most High Pressure Laminates, however, it is uncoated and therefore less durable than conventional decorative paper with a hard-shell top coat. Raw Laminate™ may be cleaned with off the shelf non-abrasive cleaners (e.g., Windex®) or mild detergent solutions. Due to the unique nature of Raw Laminate™ it is not covered under Watson's Lifetime Warranty.

Markerboard Powdercoat

On a daily basis, erase markerboard surfaces with a microfiber cloth or standard dry erase erasers. Cloths should be washed and erasers should be replaced on a regular basis. Because marker ink solvents naturally build up a residual film over time, it is recommended that the entire markerboard surface be thoroughly cleaned every month. Use any standard dry erase spray to restore and extend the life of the surface. Do NOT use non-dry erase cleaners like Windex® or Clorox®.

Stubborn Stains: When dry erase ink has been on a surface for an extended period of time, some spots may harden and become difficult to erase. To remove stubborn ink spots, dampen a microfiber cloth with water or use IdeaPaint brand cleaner.anty.

Markerboard Laminate

Important Maintenance! For best performance, your markerboard will need to be "conditioned" regularly in order to retain erasability.

Normal Use: Wilsonart Marker Board Laminate can be cleaned using a felt or multi-purpose board eraser. When additional cleaning is required, a soft cloth dampened with warm tap water and mild soaps, such as those used for hands or dishes, is recommended. Various whiteboard cleaners/conditioners, such as Quartet, Expo®, or Windex®, available through local office supply stores, are excellent products for thorough cleaning. Remember to clean erasers often by wiping to remove dry-erase marker residue.

Fabric Panels and Frames Segments: Fabric may be cleaned with mild, water-free solvents or water-based cleaning agents or foam. For tough stains, we’ve found Shout® wipes to be an effective cleaner.

Caution: For normal cleaning, vacuum panel cloth as needed, using an upholstery attachment. Do not brush fabric or use a vacuum attachment with a rotary brush. Brushing may permanently damage the nap or change the character of the fabric.

Stubborn Stains: If stubborn stains persist, Marker Board Laminate can be cleaned with spray-type glass cleaners, such as Windex®.

Do not use cleansers that contain abrasives, acids or alkalis; they will damage the decorative surface. Remove stubborn stains with a 2-minute exposure to hypochlorite bleach, such as Clorox®, followed by a clean water rinse.

We recommend that you not allow any of the following reagents to remain in contact with the decorative surface:

  1. Hypochlorite bleach, except as described above
  2. Hydrogen peroxide solution
  3. Mineral acids, hydrochloric acid, such as Lime-A-Way™, sulfuric or nitric acid
  4. Caustic solutions containing greater than 2% lye, such as Drano®
  5. Sodium bisulfate, such as Sani-Flush®
  6. Potassium permanganate
  7. Berry juices
  8. Silver nitrate, in 1% concentration or greater
  9. Gentian violet
  10. Mild silver protein, such as 20% Argyrol
  11. Bluing
  12. Fabric dye, such as Tintex® or Rit®
  13. Alcohol containing 1% iodine in solution

Additional Info: Definition of Uses


Worksurface Laminates

Used on all horizontal surfaces (desks and tables) as well as on wood storage component doors and drawer fronts when contrasting finishes are specified.

Wood Storage Case Laminates

Used on all wood storage components.

Powder Finishes

Electrostatically applied and thermally fused to all steel and aluminum components

Edge Color

Encompasses PVC edge bands of various dimensions and profiles for horizontal worksurfaces. Two edge stain finishes (Charcoal and Clear) are available for MDF edge treatments. Wood storage products feature edging that is color matched to their specified laminates.

Frames™ Base Laminates

Used on all Base Segments of the Watson Frames™ system.

Frames™ Powder Finishes

Frames™ Powder finishes are electrostatically applied and thermally fused to aluminum structural elements of the Watson Frames™ system.